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178 stories, newest first — page 1 of 8.

A laptop showing a citation ledger with one claim marked partially supported beside its quoted source passage.

Agentic AI & Orchestration

A Second Pass Can Catch AI Citations That Do Not Fit

A research agent can check whether a cited passage supports its claim, but only after claims are split into testable units. The extra pass catches mismatches, not bad sources or missing evidence.

Mara Quintero · 7 min read

A laptop displaying a supplier PDF beside extracted table cells and a rotated scanned page.

AI Industry & Models

AI Can Read a PDF Page and Still Lose the Document

Direct PDF input is now practical for many multimodal models. A test packet shows why tables, footnotes, diagrams, and cross-page references still need a parsing pipeline.

Tobias Lund · 7 min read

Laptop showing a declined credit application beside a policy table with the code RC-DTI-OVER-LIMIT.

AI Governance & Ethics

A Chatbot Denial Needs a Reason Code, Not More Words

A fluent explanation is useless if it cannot be traced to the rule that produced a denial. Reason codes make chatbot language reviewable before it reaches a customer.

Irene Vasko · 8 min read

A laptop displaying model-route logs beside a printed refund policy and a customer-support ticket.

AI Industry & Models

Model Routing Cuts AI Costs Until It Misreads One Refund

A router can send routine support work to a cheaper model. The savings disappear when a short refund request hides a policy exception, so routing and model quality need separate tests.

Tobias Lund · 7 min read

A permit case file beside a laptop showing an exported AI prompt, attachment list, and redaction review log.

AI Governance & Ethics

Your Agency’s AI Prompts May Be Public Records

A permit-review prompt, its attachments, model output, and staff edits can carry different retention and disclosure duties. Agencies need a retrieval workflow before the first request arrives.

Irene Vasko · 8 min read

Account settings page with an address modal partly covered by a cookie banner in a desktop browser.

Agentic AI & Orchestration

Visual AI Agents Still Lose the Checkout Button

A moved control is the easy case. Modal windows, sticky banners, and responsive layouts show why visual browser agents need bounded tasks, state checks, and a selector-based fallback.

Mara Quintero · 8 min read

A laptop displaying a four-page PDF beside extracted text, with a chart and footnotes visible on screen.

AI Industry & Models

AI APIs Read PDFs as Text, Images or Both

OpenAI, Anthropic and Google accept PDFs, but their ingestion paths preserve different evidence. A four-page test shows when direct upload works and when preprocessing is the safer choice.

Tobias Lund · 7 min read

A laptop displaying an applicant record beside a printed data map linking a résumé, model output, score, and recruiter note.

AI Governance & Ethics

A Data-Access Request Can Reach Your AI’s Hidden Scores

Prompts and profile fields may be only part of the record. AI-generated labels, rankings, and summaries can also relate to a person and may need to be found, reviewed, and disclosed.

Irene Vasko · 8 min read

Laptop showing a vendor support article beside an agent tool-call log with a blocked upload request.

Agentic AI & Orchestration

Test Browser Agents Before a Support Page Hijacks Them

A vendor support page is untrusted input, even when an agent needs it to finish a task. This walkthrough tests whether page text can trigger data leaks, unsafe tool calls, or account changes.

Mara Quintero · 8 min read

A campaign video export screen beside a worksheet tracking platform labels, state disclaimers and file versions.

AI Governance & Ethics

A Deepfake Label on One Platform May Fail Everywhere Else

Political synthetic media can trigger a platform label, a state-mandated disclaimer, both, or neither. A file-level compliance record helps teams identify which rule applies before publication.

Irene Vasko · 8 min read

A support desk headset beside a screen showing an audio waveform, transcript, and address-change tool event.

AI Industry & Models

Speech-to-Speech APIs Hide the Transcript You Still Need

Real-time voice models can remove transcription from the application path. For support calls that need moderation and audit logs, developers may still need to generate text beside the conversation.

Tobias Lund · 8 min read

A laptop showing a support-routing log beside a notebook listing cheap, strong, and escalate paths.

AI Industry & Models

AI Model Routing Cuts Costs Until the Router Guesses Wrong

Sending routine requests to cheaper models can lower inference costs. The savings survive only when the router detects mixed, unfamiliar, or high-risk requests before a bad answer triggers another call.

Tobias Lund · 8 min read

A video-editing timeline showing a burned-in AI-generated label inside a vertical video’s crop-safe area.

AI Governance & Ethics

Your Deepfake Label Has to Survive the Repost

A disclosure that looks clear in the master file can vanish when a platform crops, clips, or recompresses it. Test the published derivatives, not just the export.

Irene Vasko · 8 min read