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Workflow Automation

Stories from people dealing with Workflow Automation — what changed, who decided it, and what the ordinary days look like now.

13 stories

Support workstation showing a replacement-laptop case with its warehouse shipment status marked unknown.

Agentic AI & Orchestration

An AI Agent Timed Out. The Shipment May Still Be Moving

A timed-out tool call can leave an agent between failure and success. Safe retries depend on a persistent request identity, a way to check status, and a queue for unresolved actions.

Mara Quintero · August 9, 2026 · 7 min

A lending operations screen showing a decision ID beside model factors and an adverse-action notice preview.

AI Governance & Ethics

AI Loan Denials Need Reasons That Match the Decision

A generic denial notice can conceal a gap between a model’s inputs and its stated reasons. This workflow tests reason codes against the decision record before notices go out.

Irene Vasko · 8 min read

A campaign video review screen showing a persistent synthetic-media disclosure and an approval checklist.

AI Governance & Ethics

Campaign Deepfake Labels Change at Every State Line

A label that works for a synthetic campaign video in Florida may fail in California or Minnesota. Teams need a review workflow built around the asset, election calendar, audience, and channel.

Irene Vasko · 8 min read

Laptop showing two model-output logs beside a refund workflow test sheet and a disabled tool-call panel.

AI Industry & Models

Your Replacement AI Model Needs a Dress Rehearsal

A vendor-designated successor can change refusals, token use, latency and tool calls. Shadow-test the workflow before moving production traffic, with rollback thresholds set in advance.

Tobias Lund · 7 min read

Laptop showing a vendor research brief beside source excerpts and a flagged instruction from a web page.

Agentic AI & Orchestration

A Web Page Can Redirect Your Research Agent

In a controlled vendor-research workflow, page text changed what an agent reported. The useful defenses kept untrusted content away from decisions rather than relying on a warning in the prompt.

Mara Quintero · 8 min read

An accounts-payable screen showing a prepared payment beside an audit log entry and approval status.

AI Governance & Ethics

An AI Agent Should Not Move Money Until It Logs This

A chat transcript is not an audit trail. Before an agent submits a payment, its log must preserve the evidence, authorization, and exact action that crossed the boundary.

Irene Vasko · 8 min read

A procurement screen showing a toner order paused for approval after its vendor and renewal terms changed.

Agentic AI & Orchestration

AI Agents Need More Than One Approval Gate to Spend Money

A spending agent should not treat a toner reorder, a new vendor, and an annual renewal as the same decision. This approval map separates routine actions from commitments that need a person.

Mara Quintero · 8 min read

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